Sales Administrator (CDD)

About Ledger

We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger.

At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries.

We are looking for a Sales Administrator to join our Wholesale Team, which manages global partners reselling Ledger products to the end consumer (e.g., BestBuy, Fnac). The role is primarily located in Vierzon, but with occasional travel to the Paris office. In this role, you will own the end-to-end sales fulfillment journey and serve as the central operational link for our resellers and internal stakeholders.

Start date: ASAP
Initial length: 9 months

What you'll be doing:

• Being responsible for the end-to-end sales fulfillment journey including: invoicing / payment / shipment / delivery

• Creating orders in our back-office system

• Acting as the key operational point of contact for our resellers and distributors, maintaining a high level of client satisfaction

• Ensuring good coordination between different departments including accounting, production, design, e-commerce, shipping, logistics, legal

• Managing qualification & onboarding of new resellers

• Co-developing tools and process improvements to build automated workflows and lay the foundation for AI integration

• Reporting on key activity metrics to ensure data integrity and track performance

What we’re looking for:

• Fluent written and verbal skills in English is a must have

• A good French level is required

• Ability to work with internal and external stakeholders

• Someone who is organized, rigorous and meticulous in their work and able to ensure a high level of performance

• Proactive mindset with the ability to own the sales admin process, flag inconsistencies, and suggest solutions

• Agility and adaptability to navigate process changes, automation, and the introduction of AI tools

• Previous experience in sales administration is a plus

At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to:

• Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week

• Health & Wellness support - Health and Life Insurance.

• Financial growth opportunities - Employees can become shareholders in Ledger as well as other financial benefits depending on your country of work.

• Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation.

• Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee.

For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information.

We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.